Cozy Convex accepts a wide range of insurance plans including Medicare, Medicaid, and most private insurance providers. Please contact our billing department at (510) 888-9108 to confirm if we accept your specific insurance plan. We also offer self-pay options and flexible payment plans for uninsured patients.

Yes, Cozy Convex offers telehealth services for patients who prefer virtual consultations. Our secure telehealth platform allows you to connect with our healthcare providers from the comfort of your home. Telehealth appointments are available for routine checkups, follow-up visits, and certain urgent care needs.

For your first appointment, please bring a valid photo ID, your insurance card, a list of current medications, and any relevant medical records or test results. If you're taking prescription medications, bring the medication bottles or a complete list including dosages. Also, prepare a list of questions or concerns you'd like to discuss with your healthcare provider.

The frequency of preventive health checkups depends on your age, overall health, and risk factors. Generally, adults should have a checkup annually. However, your healthcare provider may recommend more frequent visits if you have chronic conditions or specific health concerns. Children and older adults may need more regular checkups as well.

While Cozy Convex provides urgent care services for non-life-threatening conditions, we are not a full emergency department. For life-threatening emergencies such as chest pain, severe bleeding, loss of consciousness, or difficulty breathing, please call 911 or visit the nearest emergency room. Our urgent care services are available for conditions like minor injuries, infections, and illnesses that require prompt attention but aren't life-threatening.

Yes, you can absolutely switch to Cozy Convex as your primary healthcare provider. We make the transition seamless by requesting your medical records from your previous provider and scheduling a comprehensive initial visit to understand your health history and current needs. Our team will work with you to ensure continuity of care during the transition process.

Cozy Convex offers a secure patient portal where you can access your medical records, test results, and appointment information. You can also request records by contacting our medical records department. For your convenience, most test results are available on the patient portal within 24-48 hours. Your healthcare provider will contact you directly regarding any critical or urgent results.